Terms of Use
These Terms of Use (“Terms”) govern your access to and use of our online gaming platform and services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations of India. If you do not agree with these Terms, you must immediately cease using our services. These Terms constitute a legally binding agreement between you and our platform, effective as of your first use of our services.
Last updated: January 28, 2026
Platform Access and Eligibility
Our gaming platform is exclusively available to individuals who meet specific eligibility criteria as mandated by Indian gaming regulations. You must be at least 18 years of age and possess the legal capacity to enter into binding agreements under the laws of your jurisdiction within India. Access to our platform is restricted based on geographical location and local gaming laws.
- You must be a legal resident of India with valid identification documentation
- You must not be located in any jurisdiction where online gaming is prohibited
- You must not be listed on any gambling exclusion databases or self-exclusion lists
- You must have the mental capacity to understand the risks associated with online gaming
- You must not be employed by our company or any affiliated gaming operators
We reserve the right to verify your eligibility at any time through documentation requests, identity verification procedures, or third-party verification services. Failure to meet eligibility requirements will result in immediate account suspension and potential forfeiture of funds.
Account Registration and Management
Creating an account on our platform requires accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Each individual is permitted only one account, and creating multiple accounts constitutes a serious violation of these Terms.
During registration, you must provide truthful information including your legal name, date of birth, residential address, contact details, and valid payment information. Any attempt to provide false or misleading information will result in immediate account termination and may be reported to relevant authorities.
- Account credentials must be kept strictly confidential and not shared with any third parties
- You must immediately notify us of any suspected unauthorised access to your account
- Account information must be updated promptly when changes occur
- You are responsible for all transactions and activities conducted through your account
- Account sharing, selling, or transferring is strictly prohibited
We implement robust security measures to protect your account, but you must also take reasonable precautions to ensure account security, including using strong passwords and logging out after each session.
Gaming Rules and Fair Play
All gaming activities on our platform must be conducted in accordance with fair play principles and our established gaming rules. We employ advanced random number generation technology and undergo regular audits to ensure game fairness and compliance with Indian gaming standards.
Our games are designed for entertainment purposes, and outcomes are determined by certified random number generators. Any attempt to manipulate games, exploit software vulnerabilities, or engage in fraudulent gaming practices will result in severe penalties including account termination and legal action.
| Game Category | Minimum Stake | Maximum Stake | Return to Player |
|---|---|---|---|
| Classic Slots | ₹1 | ₹10,000 | 95.5% – 97.2% |
| Video Slots | ₹2 | ₹25,000 | 96.1% – 98.1% |
| Progressive Games | ₹5 | ₹50,000 | 94.8% – 96.9% |
| Specialty Games | ₹10 | ₹15,000 | 95.2% – 97.8% |
- All game results are final and cannot be altered after completion
- Technical malfunctions void all affected game rounds and associated payouts
- Collusion, chip dumping, or any form of fraudulent play is strictly forbidden
- Use of automated gaming software or bots results in immediate account closure
- Game rules specific to each title are available within the respective game interfaces
Financial Transactions and Payment Processing
All financial transactions on our platform are processed through secure, licensed payment providers that comply with Indian banking regulations and Reserve Bank of India guidelines. We accept various payment methods including bank transfers, digital wallets, and approved payment cards.
Deposits and withdrawals are subject to verification procedures, processing times, and applicable fees as outlined in our payment policy. All transactions must be conducted using payment methods registered in your name, and we reserve the right to reject transactions from unverified or suspicious sources.
- Minimum deposit amount is ₹500, with a maximum daily deposit limit of ₹2,00,000
- Withdrawal requests are processed within 24-72 hours subject to verification completion
- Anti-money laundering procedures may require additional documentation for large transactions
- Currency conversion fees may apply for transactions in non-INR currencies
- Dormant account fees may be charged after 12 months of inactivity
We maintain strict financial controls and reporting mechanisms to comply with Indian financial regulations and to prevent money laundering, terrorist financing, and other illegal activities.
Responsible Gaming and Player Protection
We are committed to promoting responsible gaming practices and providing comprehensive player protection measures. Our platform includes various tools and resources to help you maintain control over your gaming activities and prevent potential gambling-related harm.
Responsible gaming is a shared responsibility between our platform and our users. We provide education, awareness resources, and practical tools to support healthy gaming habits, while you are responsible for monitoring your own gaming behaviour and seeking help when needed.
- Deposit limits can be set daily, weekly, or monthly to control spending
- Session time limits help manage the duration of gaming activities
- Self-exclusion options range from 24 hours to permanent closure
- Reality check notifications remind you of time spent on the platform
- Links to professional gambling support organisations are readily available
- Staff training ensures responsible gaming support is available when needed
If you believe you may have a gambling problem, we encourage you to seek professional help immediately and utilise our self-exclusion tools. We also provide information about support organisations and treatment options available in India.
Promotional Offers and Bonus Terms
Our platform offers various promotional bonuses and incentives designed to enhance your gaming experience. All promotional offers are subject to specific terms and conditions, wagering requirements, and eligibility criteria that must be carefully reviewed before participation.
Bonus funds are provided for promotional purposes and cannot be withdrawn until wagering requirements are met. Attempting to abuse promotional offers through multiple accounts, fraudulent activity, or exploitation of system vulnerabilities will result in bonus forfeiture and potential account closure.
- Welcome bonuses are available only to new players making their first deposit
- Wagering requirements typically range from 25x to 50x the bonus amount
- Contribution percentages vary by game type towards wagering requirement completion
- Promotional offers have specific validity periods and must be claimed within stated timeframes
- Maximum bonus conversion amounts may apply to limit potential winnings
- Promotional abuse will result in immediate bonus forfeiture and account review
We reserve the right to modify, suspend, or terminate promotional offers at any time without prior notice, and to exclude players from future promotions based on gaming patterns or suspected abuse.
Privacy and Data Protection
Protection of your personal information is paramount to our operations, and we comply with applicable Indian data protection laws and international privacy standards. We collect, process, and store your personal data solely for legitimate business purposes related to providing gaming services.
Your personal information is used for account management, transaction processing, regulatory compliance, customer support, and security purposes. We implement robust technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse.
- Personal data is encrypted during transmission and storage using industry-standard protocols
- Access to personal information is restricted to authorised personnel on a need-to-know basis
- Data retention periods comply with regulatory requirements and business necessity
- Third-party service providers are bound by strict confidentiality and data protection agreements
- You have rights to access, correct, or request deletion of your personal information
- Data breach notification procedures ensure prompt response to security incidents
We may share your information with regulatory authorities, law enforcement agencies, or other third parties when required by law or necessary for fraud prevention and regulatory compliance.
Intellectual Property and Software Usage
All content, software, graphics, designs, and intellectual property on our platform are owned by us or licensed from third-party providers and are protected by applicable copyright, trademark, and intellectual property laws of India and international jurisdictions.
You are granted a limited, non-exclusive, non-transferable licence to access and use our platform for personal gaming purposes only. Any unauthorised use, reproduction, or distribution of our intellectual property constitutes a serious violation of these Terms and applicable laws.
- Platform software may not be copied, modified, or reverse-engineered
- Game content and graphics are protected by copyright and may not be reproduced
- Trademarks and logos may not be used without express written permission
- Creating derivative works based on our content is strictly prohibited
- Commercial use of any platform materials requires separate licensing agreements
We respect the intellectual property rights of others and expect our users to do the same. Any suspected infringement should be reported immediately through our designated channels.
Dispute Resolution and Complaints
We strive to provide excellent customer service and resolve any issues promptly and fairly. Our customer support team is available to address concerns, answer questions, and investigate complaints through multiple communication channels.
In the event of a dispute, we encourage you to first contact our customer support team to seek resolution. Most issues can be resolved quickly through direct communication and good-faith negotiations.
- Initial complaints should be submitted through our customer support system
- We aim to acknowledge complaints within 24 hours of receipt
- Investigation procedures include review of account activity and relevant evidence
- Dispute resolution typically occurs within 7-14 business days
- Escalation procedures are available for unresolved disputes
- Alternative dispute resolution may be utilised for complex cases
For disputes that cannot be resolved through our internal procedures, you may seek resolution through appropriate regulatory channels or legal proceedings in accordance with Indian jurisdiction.
Legal Compliance and Termination
These Terms are governed by the laws of India, and any disputes arising from your use of our platform will be subject to the exclusive jurisdiction of Indian courts. We operate in compliance with all applicable Indian gaming regulations, financial laws, and consumer protection requirements.
We reserve the right to suspend or terminate your account and access to our platform at our sole discretion for violations of these Terms, suspicious activity, regulatory requirements, or any other reason we deem necessary for the protection of our platform or other users.
- Account termination may result in forfeiture of account balances in cases of serious violations
- Pending withdrawals will be processed according to our standard procedures unless legal restrictions apply
- You may terminate your account at any time by contacting customer support
- Certain provisions of these Terms survive account termination including intellectual property and dispute resolution clauses
- Regulatory reporting obligations may require retention of certain account information after closure
- Legal proceedings may continue after account termination for violations or disputes
We may modify these Terms at any time by posting updated versions on our platform. Continued use of our services after modifications constitutes acceptance of the updated Terms. These Terms represent the complete agreement between you and our platform regarding your use of our services.